Advance booking prior to intended treatment time is recommended. You are invited to make an appointment online, or you may call or visit the Knnza Spring desk to discuss your beauty treatments.
Before you arrivel
We recommend that our male guests shave prior to having a facial, for maximum comfort and benefit to the skin. Other treatments require no preparation.
There is no need to bring or wear any special clothing, as we provide it in your treatment room.
To make the most of your beauty treatment
experience, please arrive at least ten minutes before your appointment.
Please advise the receptionist if you are pregnant or have any health issues.
To preserve the
harmony within the salon, please switch your mobile phone to silent mode upon arrival.
Your privacy will be protected at all times. Your therapist will
leave you to change in private and throughout the treatment you will be draped with towels, covering all parts of the body not being treated. Ladies will be given the option of including the bust area in all body treatments.
Late arrivals and cancellation
In the event that you are running late, we will endeavour to conduct your full treatment. However, please note that the treatment will be finished according to your booked
time should there be another booking immediately afterwards.
In consideration of other guests, as your treatment requires that facilities be reserved, we request a minimum of 4 hours notice if you are unable
to keep your appointment. Please call our staff, who will be happy to reschedule.